Last updated: 07 April 2025

Drift and Design is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

We are a UK based personal development and wellbeing company whose core services are coaching and EFT. If you have any questions about this policy, you can contact us via the contact in our website Contact Us form or hello@driftanddesign.co.uk

Information We Collect

We collect personal data you provide to us in the following ways:

Via our Website (hosted by Squarespace):

• When you sign up to our newsletter, we collect your email address.

• When you complete our contact form, we collect your name, email address, phone number and message.

• When you email us we have your email adress and anything you supply in your email. Our email host is Outlook.

As a Client:

• When you become a client, we collect basic contact details (e.g. name, email, phone number, address, GP Practice) and any relevant information you provide via our client intake form and client contract. We may keep basic notes that are objective and factual relating to sessions to ensure continuity and to provide the best personalised service.

• All client information is treated as confidential and used solely for the purpose of delivering coaching and EFT services. In rare circumstances, we may be required to share information if:

• We are compelled by a court of law or legal obligation

• There is a risk of serious harm to you or another person (safeguarding concerns)

• There is a medical emergency and sharing is necessary for your safety

Where possible, we will inform you before sharing any information.

How We Use Your Data

We use your personal information to:

• Respond to your enquiries

• Deliver our coaching and EFT services

• Send newsletters (if you’ve opted in)

• Maintain records for legal or professional purposes

We do not share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – for newsletter communications

• Contract – for the delivery of services to clients

• Legal obligation – to comply with tax and business regulations

• Legitimate interests – to manage and improve our business

How Your Data is Stored

• Data submitted through our website is processed securely via Squarespace and/or our email provider.

• Client information is stored securely using password-protected digital files or trusted systems.

• We retain client records only as long as necessary, in line with legal and ethical requirements.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent to marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (ico.org.uk)

Cookies

Our website may use cookies through Squarespace to help it function effectively. You can manage or disable cookies in your browser settings.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revision date.